Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Transformation, Adoption and Change Lead, you will make a tangible impact on the success of Kyndryl's internal transformation initiatives. You will build strong relationships with internal stakeholders, conducting interviews and gathering relevant data to gain invaluable insights into their functions and priorities. You will assess current operations, processes, and systems to identify opportunities for improvement, partnering with leaders to develop and execute actionable plans for transformation.

Using your understanding of Kyndryl's strategic objectives, unique business needs and transformation goals, you will develop comprehensive strategies and action plans that drive transformative results and focus on change adoption for impacted stakeholders. You will also monitor the progress of implemented strategies and change methodologies and measure their impact on key performance indicators (KPIs), ensuring that our internal transformations achieve the best possible outcomes.

Using your Organizational Change Management (OCM) Consulting skills, you will define and drive large-scale change approaches that span Kyndryl's business units, functions, and geographies. You will work directly with internal stakeholders to understand the impact of the transformation leveraging our proven OCM methodology to manage resistance, mitigate risk and ensure a positive change experience for Kyndryls.

Your Future at Kyndryl
As a Business Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Job Qualifications

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

Minimum of 5+ years of work experience in Organizational Change Management or a related field, preferably focused on large-scale, cross-functional transformations with experience in business strategy consulting or a related field.
Experience in transformation program development and strategic planning, with a proven ability to align initiatives with organizational objectives.
Strong analytical skills, with experience gathering and synthesizing data to develop actionable insights and recommendations.
A deep understanding of business operations, industry dynamics, and market trends
Excellent verbal and written communication skills, with a proven ability to influence leaders and drive alignment across multiple business units.
Experience developing and deploying change activities across multiple business units and geographies. Tactics include, but are not limited to, stakeholder engagement, change impact assessments, communications strategies and plan, organization design and culture assessments, training and enablement, change adoption measurement, and change readiness activities.
Experience leading teams and coaching project team members to deliver OCM strategies within project timelines.
Demonstrated ability to design and implement change management strategies with a human-centric approach, emphasizing employee experience.
Familiarity with Agile and Design Thinking methodologies

Preferred Skills and Experience

Bachelors degree.
Prosci Certification or other applicable industry certifications in Organizational Change Management, Agile, or related fields.
Experience in program management or project leadership.
Proven ability to empower teams by fostering a culture of collaboration, accountability, and continuous improvement.
Demonstrated success in mentoring and developing team members to build organizational capacity and drive successful outcomes.
Strong strategic thinking abilities with the capacity to assess and resolve complex business problems.
Background in Business Analytics

The compensation range for the position in the U.S. is $138,480 to $263,160 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California:$152,400 to $315,720

Colorado: $138,480 to $263,160

New York City: $166,200 to $315,720

Washington: $152,400 to $289,440

Washington DC:$152,400 to $289,440

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans.

You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

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Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

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Transformation, Adoption and Change Lead

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