Company Description
Rexel Electrical Supplies, a part of Rexel is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job Description
This is a part time opportunity, 25 hours a week to be a key member of our Rexel Bunbury branch and be responsible for:
- Providing exceptional customer service and sales support to customers within the electrical industry
- Processing customer orders accurately and efficiently whilst ensuring timely delivery
- Building and maintaining strong relationships with existing and prospective customers
- Responding promptly to customer enquiries via telephone, email, and in-person interactions
- Resolving customer concerns and complaints professionally to ensure satisfaction and retention
- Collaborating with warehouse and logistics teams to ensure accurate stock availability and order fulfilment
- Maintaining accurate records and documentation in line with company procedures
- Contributing to a positive team environment and supporting colleagues to achieve collective goals
We offer an industry competitive salary, genuine career opportunities, and a fantastic culture that will empower you to succeed.
Qualifications
- You bring positive energy to the team and are highly motivated to become an expert in your field.
- Passionate about building strong working relationships with new and existing customers.
- Electrical wholesaling, trades or building/construction industry experience highly regarded - otherwise we will provide the product training!
Additional Information
- Genuine career opportunities
- Access to SkillUp learning platform
- Global business
- Committed to a making a sustainable future possible
- We are passionate about being a genuinely diverse and inclusive business.
- Paid parental leave
- We are proud of our “Women in Rexel” program.
- Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
- We have a ‘top of the range’ rewards and discounts platform called KUDO$
- Wellbeing support program and birthday leave!
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from all backgrounds to apply.
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