Company Description
Swift7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic communication and brand positioning solutions for a diverse portfolio of clients. We specialize in helping organizations strengthen their public presence, enhance stakeholder relationships, and build sustainable reputations in competitive markets.
Our team is composed of driven professionals who value precision, creativity, and results. At Swift7 Consultants, we foster a culture of collaboration, accountability, and continuous growth, empowering our employees to contribute meaningfully while developing their professional expertise.
Job Description
We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Houston team. This role is essential in ensuring seamless communication between clients and internal departments, maintaining service standards, and supporting account operations. The ideal candidate is proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment.
Responsibilities
Serve as the primary point of contact for assigned service accounts
Coordinate client requests and ensure timely resolution
Maintain accurate account documentation and service records
Monitor service performance metrics and prepare reports
Collaborate with internal teams to support account objectives
Identify opportunities to enhance client satisfaction and retention
Assist in contract management and service scheduling
Support account managers with administrative and operational tasks
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to manage multiple accounts and priorities efficiently
Analytical mindset with attention to detail
Professional demeanor and client-focused approach
Proficiency in Microsoft Office and CRM systems
Strong problem-solving and coordination skills
Additional Information
Competitive salary ($52,000 – $56,000 annually)
Growth opportunities and professional development
Performance-based advancement potential
Collaborative and supportive team environment
Comprehensive training programs
Stable, full-time position within a growing organization
