Company Description
At Beloform Craft, we are dedicated to delivering excellence through precision, organization, and innovation. Our company is built on professionalism, attention to detail, and a commitment to supporting high-performing teams. We value integrity, efficiency, and collaboration, creating a structured yet dynamic environment where individuals can thrive and grow.
Job Description
The Client Account Representative will serve as the primary point of contact between Beloform Craft and its clients. This role focuses on managing client accounts, ensuring satisfaction, identifying growth opportunities, and maintaining strong professional relationships. The ideal candidate is proactive, organized, and committed to delivering high-quality service.
Responsibilities
Manage and maintain assigned client accounts with professionalism and efficiency
Build and nurture long-term client relationships
Identify client needs and provide tailored solutions
Coordinate internally to ensure timely delivery of services
Monitor account performance and prepare regular reports
Address client inquiries and resolve concerns promptly
Support business development initiatives through account expansion opportunities
Maintain accurate documentation of client interactions and agreements
Qualifications
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Ability to manage multiple accounts simultaneously
Professional demeanor and client-focused attitude
Proficiency in Microsoft Office and general business software
Team-oriented with the ability to work independently
Additional Information
Competitive salary ($52,000 – $57,000 per year)
Clear growth opportunities within the organization
Professional development and skill-building programs
Supportive and collaborative work environment
Comprehensive training provided
Stable, full-time position in Boston, MA
