Company Description
Anantara Lawana Koh Samui Resort is a refined beachfront retreat on the quieter edge of Chaweng, where contemporary island luxury is shaped by Koh Samui’s Sino-Thai heritage and open-air, garden-framed living. Recognised with One MICHELIN Key and ranked among Thailand’s Top 10 resorts in the Condé Nast Traveller UK Readers’ Choice Awards 2024, the resort is home to signature experiences including Tree Tops Signature Dining - the island’s only treetop restaurant - and The Singing Bird Lounge, officially recognised as a filming location for The White Lotus Season 3.
Job Description
Key Responsibilities
Supervise and coordinate the daily operations of service staff during assigned shifts
Ensure high standards of food and beverage service and guest satisfaction
Welcome guests, take orders, and provide menu and beverage recommendations
Monitor table setup, cleanliness, and overall outlet presentation
Coordinate closely with the kitchen and bar to ensure smooth service flow
Handle guest inquiries, feedback, and complaints professionally
Train, guide, and motivate team members to maintain service standards
Ensure compliance with hotel policies, SOPs, and hygiene standards
Assist supervisors and managers with reports and other assigned duties
Qualifications
- High School diploma
- Previous experience in Food & Beverage/Restaurant operations
- Good English communication skills
- Excellent guest service skills
- Excellent team player
- Positive learning attitude
