Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
- We love all pets like our own
- We’re the future of the pet industry
- We’re here to improve lives
- We drive outstanding results together
- We’re welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
The Sr. Employee Relations Investigator is a senior-specialist role responsible for upholding and reinforcing Petco's Values through consultation provided during ER-related investigations and thought-partnership. As a subject matter expert, the incumbent performs a key role in conducting impartial investigations of high-risk partner complaints and providing recommendations for next steps. Incumbent will collaborate with all levels of leadership, including executives, and with HR colleagues to provide expert counsel on investigation findings and courses of action related to the outcomes. The Sr. Employee Relations Investigator must also be able to provide strategic Employee Relations support and business strategy through partnership and future risk mitigation.
The incumbent must be able to perform the following duties and responsibilities with or without reasonable accommodation.
- Management and analysis of high-level ER cases (typically related to harassment, discrimination, retaliation, hostile work environment, or other high-risk areas, including investigations pertaining to leaders) from beginning to conclusion, when appropriate. Strategize with Manager, Employee Relations, legal counsel, and other key business partners regarding high risk/sensitive matters and provide input on recommended investigative process and/or resolution.
- Offer subject matter expertise and thought partnership to HR colleagues and/or business leaders throughout the organization (at various levels) who are addressing an HR matter that has an element of risk to the Company. Influence for the best outcome which mitigates risk to the company, is defensible in a court of law, minimizes ongoing risk, exposure, liability and costs, and promotes Petco culture and values. Includes advising leaders on disciplinary action, up to and including termination, where applicable.
- Interact with the Leave and Accommodation and/or Risk Management departments in discussing leave and accommodation matters. Must have knowledge of ADA and other applicable state and federal laws, be able to make recommendations, and determine areas of legal risk.
- Offer assistance with Legal-led (attorney-based) cases, which may include fact gathering, input on case details, and strategic thought partnership on possible resolution.
- Interpret policies and procedures and advise on fair and equitable employment practices that are aligned with State and Federal law, consistent with past practice, and supportive of Petco values and culture.
- Other duties as assigned.
Education and Experience
- A 4-year college degree or the equivalent work experience is required.
- 5+ years of exempt-level Employee (Employee) Relations experience is required, preferably in a multi-state and high-volume environment. Must have a comprehensive knowledge and understanding of current employment law and working with in-house and/or external counsel.
- Previous experience representing the company in various partner-related matters with federal/state entities and legal matters with prior experience writing position statements in response to administrative/agency claims is preferred.
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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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