Staff Product Designer, Bits AI

New York, New York, USA

As the Staff Product Designer for Bits AI, you will own the end-to-end design of Datadog’s User Assistant Agent.

The User Assistant Agent is a multi-modal assistant that allows the user to interact with Datadog in natural language, surface insights from a user’s environment, and correlate key data from across the Datadog platform through generative AI and large language models (LLM). The feature meets users where they are across desktop, mobile, team communication tools, and the Datadog web platform, surfacing insights where and when the user needs them. Example workflows the assistant helps with are: proactively and reactively resolving issues, finding pertinent Dashboards, authoring assets like monitors and synthetic tests, and finding relevant workflows to trigger. You’ll be responsible for understanding in-depth new and innovative ways that Datadog users can streamline their workflows with the Assistant, and work closely with Product, Engineering, and Data Scientists to design intuitive and novel experiences.

We are seeking a designer who is passionate about AI and excited about the possibilities it unlocks for observability and incident response. You will work on the Applied AI design team, collaborate with Design Systems on AI UI patterns, and work alongside a Staff Product Designer, contributing to Datadog’s Agentic AI vision. Additionally, you will be part of a dedicated Engineering and Product team based in the New York office.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Collaborate with product managers, engineers, and design to understand how our customers use Datadog and what they need to succeed.
Act as an end-to-end product designer who can sketch, prototype, test, and see your product through to production.
Bring your designs to life with intuitive interaction design leveraging your strong prototyping skills in tools such as Figma, Framer, Protopie, etc.
Utilize research methodologies and design best practices to identify opportunities to enhance our AI experiences across desktop, mobile, and communication tools like Slack.
Communicate your design work and the support for your design decisions internally to your product team and the whole company.
Create and maintain a Figma UI Toolkit for conversational experiences and work closely with engineers to update, improve, and maintain the component library used by teams across the company.
Work closely with engineering teams to understand how your designs will be built and Q/A them before we ship.

Who You Are:

You have 10+ years of experience in digital product design.
You have a track record of owning projects end-to-end.
Your portfolio includes projects that highlight top tier visual design skills and showcases your ability to craft robust yet delightful interactions and workflows.
You are a deeply curious individual who is inspired by emerging technologies and their effect on human computer interaction.
You excel at communicating and can tell a compelling story to build buy-in to your design strategy.
You are a strong facilitator who collaborates across teams and levels of design, product, and engineering.
You balance systems thinking and component-based design patterns with a bias for action and shipping to learn.
You give and receive feedback well, supporting and improving the work of your colleagues as well as your own.
You have experience operating in a dynamic, startup-like environment.
You are excited about designing novel experiences on the cutting edge of UX design.
You are a master of modern-day UX/UI tools (e.g. Figma).

Bonus Points:

You have portfolio pieces highlighting experiences working on AI or LLM technology.
You have experience in a SaaS or B2B startup and thrive in a fast-paced environment.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Datadog

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Staff Product Designer, Bits AI